Case Study — 2022

Raika
Sport

An e-commerce experience for a sneaker retailer, built to convert.

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Raika Sport cover

Role

Product Designer

Client / Company

Raika Sport — Online Retailer

Timeline

2022

Deliverables

UX Research, UI Design, Responsive Web

The Challenge

An e-commerce platform for Raika Sport built to help sneaker enthusiasts browse, select, and purchase with ease — improving the full purchasing journey and checkout to boost online sales and customer satisfaction.

Problem Statement

The existing store wasn't optimized for engagement or conversion: a hard-to-navigate catalog, thin product information, no intuitive search or filtering, a cumbersome checkout that drove cart abandonment, and a sub-par mobile experience.

+9%Average order value
+11%Conversion rate
-14%Cart abandonment

Understanding the Users

User interviews, surveys, analytics, and competitor research mapped the purchasing journey and located where shoppers dropped off.

Research

How I Worked

A component-based process aimed squarely at engagement and conversion.

The Transformation

From a hard-to-shop catalog and clunky checkout to a fast, reassuring, mobile-first store.

Before

Before

After

After

What We Achieved

A user-first redesign produced measurable commercial results.

Clear navigation & search

Organized catalog with robust filtering so shoppers find the right pair fast.

Rich product pages

High-quality imagery and detail that build confidence to buy.

Reassuring checkout

An efficient, mobile-first flow that reduced abandonment.

What I Learned

Raika Sport showed how a user-first approach in digital retail creates measurable success — more engagement, higher conversion, and positive feedback that set a benchmark for future work.

Mobile is the storefront

Closing the mobile/desktop gap unlocked conversions.

Confidence converts

Better imagery and info reduced uncertainty at the decision point.

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